FAQ

For social-media testing — mobile proxies. For site monitoring and web scraping — data-center (server) proxies. For multi-account setups — residential proxies.

Proxies are issued by an automated system immediately after payment. If the proxy doesn't appear in your personal account within 5 minutes, please contact us via online chat or at info@proxy.market.

You can purchase residential, mobile, and server proxies from various countries for different purposes.

Yes — if your chosen plan permits concurrent connections. Check the plan limits before sharing an IP.

Of course, all convenient proxy management functionality is available in your personal account.

This is a payment method that allows you to use residential proxies without a monthly subscription. With Pay As You Go, you only pay for the traffic you use. Funds are deducted from your balance.

Yes — many of our mobile and residential pools support city-level targeting. We provide the available city list during checkout.

Please check that your username and password are correct. If you forgot your password, use the password recovery form. If the problem persists, contact our support team via the website chat or Telegram @proxymarket_bot.

In your account, select the desired plan and click "Prolong". Payment is available by card, PayPal, Crypto.

You can purchase additional traffic or switch to a more suitable plan. This can be done in your account under the plan settings.

Refunds are possible in cases of technical issues confirmed by our support team. Please contact us with the details of your issue.

Via the website chat, Telegram @proxymarket_bot, or by creating a ticket in your account.

To enhance possibilities, we offer proxies with geolocations in 195 countries.

As a rule of thumb: 1 account = 1 IP. For best safety, allocate a dedicated IP per account.

Certainly! You will receive a proxy for a 10-hour trial. Please contact us in the online chat or at info@proxy.market.

The speed depends on the proxy plan, so we recommend using the Online Calculator to check the specifications of your desired proxy.

After payment, a proxy traffic package with the Host IP name or number and available port information will appear in your account. You can create proxy lists for different countries within this package. After creating the lists, you will be provided with a login and password for proxy access.

For social networks and apps — mobile are preferable. For marketplaces — residential are usually the safer choice.

Contact our support team and we'll do our best to reserve or source IPs in the required city as quickly as possible.

Make sure your username and password are correct and your plan is active. If the error persists, try using a different port or region.

In your account, select the desired plan and click "Auto-Prolong". Make sure your balance is topped up with a bank card.

Your remaining traffic is shown in your account next to your traffic package. Detailed usage information is available in the "Statistics" tab.

Typically within 5 minutes during business hours.

Didn't find an answer to your question?
Ask it here.

Contact support