FAQ

How to start

For testing social networks - mobile, for monitoring and parsing websites - server, for multi-accounting - residential.

Proxies are issued by an automated system immediately after payment. If the proxy doesn't appear in your personal account within 5 minutes, please contact us via online chat or at info@proxy.market

You can purchase residential, mobile, and server proxies from various countries for different purposes.

Certainly! You will receive a proxy for a 10-hour trial. Please contact us in the online chat or at info@proxy.market.

Working with proxies

After payment, a proxy traffic package will appear in your personal account with the name or number of the Host IP and information about the available ports. You will be able to create lists of proxies for different countries within this package. After creating the lists, you will be provided with a login and password to access the proxies.

Of course, all convenient proxy management functionality is available in your personal account.

Usually 1 account = 1 IP.

Write to our support. We will do everything to reserve an IP in the shortest possible time.

This is a payment method that allows you to use residential proxies without buying a monthly subscription. When using Pay As You Go, payment is made only for the traffic consumed. Funds are deducted from your balance.

To enhance possibilities, we offer proxies with geolocations in 195 countries.

Yes, for mobile and residential - the list of available cities is provided when ordering.

Return is possible in case of technical faults, confirmed by support. Write to us with a description of the problem.

ISP proxies

ISP (Internet Service Provider) proxy is a static IP address owned by internet service providers. They look like ordinary “home” connections for websites, but work stably and quickly, like server proxies.

If server proxies are already blocked, tasks are performed regularly, not once, long sessions and IP locking are important, predictable pricing without traffic payment

  • from server: ISP has a higher reputation and is less blocked
  • from residential: ISP is static, predictable in price and better suited for regular tasks

If the task is one-time or test, frequent IP rotation is required, you work with services that strictly check behavioral signals. In such cases, residential or mobile proxies are better suited.

Other

It all depends on the proxy tariff, so we recommend to go to the Online calculator and for the desired proxy to see its parameters.

For social networks - mobile, for marketplaces - residential.

Check that the login and password are entered correctly, and the tariff is active. If the error persists, try another port or region.

In the personal account, select the desired tariff and click «Auto-renewal». Top up the balance with the necessary amount using a bank card, SBP or by account for legal entities.

The information about the remaining traffic is displayed in the personal account next to your traffic package. Detailed information about the traffic consumption is on the «Statistics» tab.

Usually within 5 minutes during working hours.

Yes, if the tariff allows it.

Check that the login and password are entered correctly. If you forgot the password — use the recovery form. If the problem persists, write to the support chat on the site or in Telegram @proxymarket_bot.

In the personal account, select the desired tariff and click «Extend». Payment is available by card, by account, SBP, Yandex Pay.

You can buy additional traffic or switch to a more suitable tariff. This is done in the personal account in the tariff section.

Return is possible in case of technical faults, confirmed by support. Write to us with a description of the problem.

Through the chat on the site, through Telegram @proxymarket_bot or create a ticket in the personal account.