Can't log in to the dashboard

Three situations that most often keep you out of the dashboard, and what to do about each of them.

On the login page click “Forgot password?” and enter the email your account is registered to. You'll receive a password reset link.

  • Check the Spam folder.
  • Wait 5–10 minutes: the email may be delayed.
  • If you signed up with Yandex ID, your account email is the Yandex address — that's where the message goes.

If there's still no email, contact support.

Clear the cache and cookies, then try another browser. If that doesn't help, contact support and attach a screenshot.

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Contact support: account email, problem description, screenshot.